Quick Transfer from the Online Banking Dashboard
Your payment will be credited for the date you made the transfer, but due to processing time, it takes 2-3 business days before you will see your payment posted to your card.
- Sign in to Altra Online Banking and click the Accounts Transfer tab.
- Enter Transfer From and Transfer To fields, and Payment Amount.
- Next, choose the blue Transfer button. Your payments will be posted within 2-3 business days. You may also select the option to schedule payment for a later date.
Make a Payment from the Online Credit Card Details Page
Your payment must be completed by 5:00 pm CT to be posted the next business day. You may also select the option to schedule payment for a later date.
1. Sign in to Altra Online Banking and click the Account Summary tab.
2. Click on the blue Card Details button next to your Credit Card balance.
3. On the Account Home page, select the card you wish to pay, then click on Make a Payment link.
4. Enter a Payment Amount. You’ll have the option to pay the Minimum Payment, the entire Statement Balance, or Other. If you click Other, another field will appear for you to fill in the amount of your payment.
5. Choose the Payment Date. Online Credit Card payments must be completed by 5:00 pm CT to be posted the next business day.
If you haven’t previously entered a Payment Source or need to update your account information, click on the Edit button and fill in the routing number and your checking account number following the on-screen instructions. When all information entered is correct, click the orange Submit button at the bottom of the page. You will receive an email confirmation that your payment was scheduled.
Please note: If this is the first time you’ve used the online Credit Card page to make a payment, you will first have to validate the card number.
Automated Phone Banking
Dial 800-755-0055 and follow the voice prompt to transfer a payment from an Altra account to your Altra credit card by phone. Your payment will post within two business days.
Payment by Phone from Non-Altra Account
To make a payment from another institution, please call 1-800-755-0055 to make an over the phone payment. The fee for over-the-phone payment is $10 and will be charged to your credit card account.
Payment by Mail
Please direct payments to:
PO BOX 660493
Dallas, TX 75266-0493
(Do not mail cash or send non-credit card payments)
Please direct overnight payments to:
560 Carillon Parkway
St. Petersburg, FL 33716