Biometric Authentication for Mobile
Sign in to Mobile Banking on your eligible device by using the Facial/Touch Login feature! If you do not have the facial or touch login feature enabled phone, you can still use Quick Access by entering a 4-digit PIN.
Introducing Altra Quick Access, our latest mobile banking innovation. Quickly access all of your account information and balances with the touch of a finger or a 4 digit PIN. It’s available for most Apple and Android devices that support biometric fingerprint authentication. Your fingerprint must be registered on the device prior to implementing Touch ID. If you do not have a Touch ID enabled phone, you can still use Quick Access by entering a 4 digit PIN. For security purposes, when accessing Bill Pay or Transfers you will be prompted to log in using your online banking username and password. To set up quick access, simply follow the prompts within Altra’s mobile banking app. Log in to the Altra Mobile App with your username and password. Select Quick Access from the menu bar. Enable Quick Access. Create a 4 digit PIN. Log out of Mobile Banking. Login with Quick Access/Touch ID. Download Altra’s Mobile Banking App from the Apple App Store or Google Play.
Step 1: Update your Altra Mobile app
Update with the latest version by visiting the App Store or Google Play Store.
Step 2: Set up Face ID or Touch ID on your device
If you don’t already have Face ID or Touch ID function set up on your device, open the Settings app on your device and select the Face ID (or Touch ID) & Passcode option. Enter your device passcode, then select the Add Face ID (or A Fingerprint option. Follow the device prompts to complete set up.
Step 3: Open your Altra Mobile app
1. Open the Altra mobile app and log in with your online banking username and password. Click the menu bar and select the Quick Access option.
2. Enable Quick Access.
3. Create a PIN (you’ll be prompted to re-enter PIN on next page). Select the Menu bar and log out of mobile banking.
Step 4: Log in with Quick Access/Touch ID
Use the Face ID or Fingerprint icon when prompted and you will be logged into the Altra app, or use your 4-digit PIN to login.