Home

 

Bill Pay

 

Simplify Your Life with Bill Pay

It's the easiest way to make payments, track payments, and manage your finances all in one place. You control what bills are paid, payment date, and amount paid. Set up one time or recurring payments and cancel or edit payments as needed – nothing comes out of your account until you say so.

Please note: The funds for a bill payment are deducted from your account on the Payment Date (the day the payment is scheduled to process). You have until 3:00 pm CT on the Payment Date to cancel or edit a payment. The payment will arrive at the merchant on the Deliver By date shown under the Payment Date.

 

First-Time Users

Log in to Online Banking and click on the Bill Pay tab. You will be prompted to create a new challenge question and accept a new disclosure. Additional challenge questions may be required. You are now ready to set up Bill Payments.

 

Bill Pay Demo

Add a new Payee

Bill Pay Calculator

 

Set Up eBill

eBill is a free feature that allows you to receive current billing information for eligible payees/vendors within Altra Online Banking, for example, Kohl's, Macy's, Lowe's, Home Depot, etc. With eBill, you can view your statement, access up to 18 months of billing history, file your bill and make payments directly through Altra Online Banking, removing the need to visit another site for billing information.

To enroll, click the "Set up eBill" link below each bill payee listed on your Bill Pay account. or click below to view the eBill User Guide.

 

eBill User Guide

 

Rush Delivery Bill Pay

This service offers two option to have payments delivered the next business day or 2-day delivery:

  • ACH (electronic - not available for all payees)
  • Overnight check.

The Rush Delivery option will be presented to you during the payment process. There are fees associated with Rush Delivery that will be disclosed prior to initiating the transaction.

screenshot showing rush delivery

 

Internet Explorer Users
Internet Explorer 8 is no longer supported by Microsoft and is no longer a secure browser. If you are unable to access Bill Pay, MoneyDesktop,  or Altra Mobile Deposit., change browser settings by going to Tools > Internet Options > Privacy > Advanced and then click to  “Accept Third-Party Cookies”.

 

Safari / Mac Users
To access Bill Pay, MoneyDesktop, and Altra Mobile Deposit, change your browser settings to "Accept from Visited". If this doesn't work, please try downloading Google Chrome.

  1. Go to Menu (top of page) and choose Preferences

  2. Click the Security icon near the top of the window.

  3. Under Accept Cookies select the "Always" option and click OK