New Credit Card Management Website Now Live!
Watch the video to learn more about the comprehensive card management features this new website has to offer!
Get Ready for a Seamless Account Management Experience
We’re excited to bring you a new Altra Visa® Credit Card Online Account Management website, where you’ll enjoy an optimized, responsive user experience on any device — desktop, tablet or mobile.
The updated site includes:
- A new look & simplified experience
- Improved navigation & better viewing from your mobile or tablet
- Additional features include “current balance” when making a payment
Get Started with Online & Mobile Banking
To take advantage of our new Credit Card Online Account Management website, you will first need to be enrolled in Online or Mobile Banking. Enrolling is easy! Click on the links below for instructions on how to get started.
How to Enroll
Online Banking
1. Log in to Online Banking
2. Select ‘Summary’ from the Accounts drop down menu > Under the Credit Cards section, click ‘Card Details & Payment Options.’
3. Click ‘Enroll’ to start the enrollment process
4. Click ‘Continue’ to review the Terms and Conditions and then ‘Accept’
5. Check the box next to ‘I have reviewed and accept the Terms and Conditions’ only upon initial enrollment
6. Click ‘Next’ to display the Card Info page
7. Enter Card Number and Click ‘Next’
If you have multiple cards, enter the card number most frequently used
8. Enter the last 4 digits of the Primary Cardholder’s SSN
9. Enter the 5-digit Zip Code of the Primary’s address
10. Click Next to be taken to the Profile Info page
- Enter First and Last Name.
- Enter a Phone Number
- Enter the email address and verify the email address
11. Click ‘Next’ to be taken to the Profile Settings page
12. From the Profile Settings page
- Select 3 security questions and answers
- Click Submit and a message should read “Enrollment Success”
13. Click ‘Ok’ to access the Account Summary Page
Mobile Banking
1. In the mobile app on your Accounts summary, tap on your credit card and then tap More Details.
3. Verify your card information. Last four of cardholder’s SSN, cardholder’s DOB and zip code are required. Tap Next.
4. Next you will verify your profile. First & Last Name, create a card nickname (optional) and enter phone number and verify your email. Tap Next.
5. Last, you will set up three security questions.
6. You will then get a message that you are enrolled.
7. An email is also sent confirming the enrollment.
Have Questions?
If you have questions or need assistance, please call 800-755-0055 to speak with a Member Contact Specialist, Monday – Friday 7:30 am to 5:30 pm CT. You can also contact us via email or click the Live Chat option in the lower right corner of your screen.
