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Important Notices & Messages

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Equifax Data Breach

With over 143 million records compromised, it is very likely that your personal data was compromised in the Equifax data breach. The information accessed included names, Social Security numbers, credit card numbers, birth dates and other personal information. This is the information someone could use to open bank accounts, credit cards, and loans in your name, as well as file fraudulent tax returns.

Equifax Data Breach Tips


Suspect Fraud?

Altra offers two comprehensive Fraud Monitoring and Identity Theft Resolution programs for members:
Altra Secure ID Monitoring and Altra Secure ID Theft Resolution, powered by CyberScout™.

 

 

Security & Fraud Alerts

Stay up-to-date with the most recent Security & Fraud alerts.

Security & Fraud Alerts

 

 

Same-Day ACH Payments Starting September 15

As part of an effort to improve and modernize the U.S. payments system, you may have noticed a change in the times during the day that we apply electronic Direct Deposits to your account. This change was made to provide you with faster access to funds for same-day Direct Deposits to your account.

Beginning on Friday, September 15, 2017, you may see a change in the times that some electronic debits are taken from your account. These types of payments may be called direct payment, direct debit, ACH debit, electronic check, or similar terms.

When you authorize a merchant to debit your account, the merchant should include information or a statement about the timing of the payment. If the merchant offers you the option to make a same-day payment, it might be referred to as a same-day payment, or they may say they intend to collect the funds as quickly as possible.

The timing of pre-authorized electronic payments, such as a recurring mortgage or insurance payment, will not change 

 

Altra's Mailing Address Has Changed

Deposits and Loan Payments to Altra accounts will no longer be accepted
at this address after June 30, 2017

Altra Federal Credit Union
P.O. Box 443
La Crosse, WI, 54603-0443

Please update the following information to ensure your mail to Altra is delivered in a timely manner, deposits and loan payments are made on time, and mail is not returned to you or returned unpaid:

• Use new address for all payments and mail sent to Altra by U.S. Mail 
• Use new address for all online bill payments sent to Altra from another financial institution 
• Discard all pre-addressed Altra envelopes with the La Crosse, WI, P.O. Box address listed

Altra’s NEW Mailing Address
Altra Federal Credit Union
1700 Oak Forest Drive
Onalaska, WI  54650

Please contact Altra with any questions at 800-755-0055, Monday- Friday from 7:30 a.m. to 6:00 p.m. CST. 

 

Annual Privacy Notice

Altra's Annual Privacy Notice is available to view or download here:

Annual Privacy Notice