Altra’s Routing #: 291881216

Security & Fraud Alerts

Register your Credit Card and Debit Card for Fraud Alerts

You can now register your own card for Fraud Alerts through Online Banking. Click the Link below for a Step-by-Step guide on Enrollment.

CURewards Travel Notice

March 13, 2019

Due to the current security situation in Haiti and the political landscape in Venezuela, in an effort to keep your members safe, PSCU has removed the options to book travel to and within those destinations, i.e. air, hotel etc.

Our Travel vendor, Montrose Travel, is always looking at global events that might impact the safety and wellbeing of travelers. They rely on information from suppliers and governments which provide travel advice for locations around the globe. This will remain in effect until the situation improves and travel advice changes.

Beware: Tax Scam Calls

People across the US are getting phone calls or emails from scam artists who pretend to be from the IRS or Department of the Treasury. They demand immediate payment of overdue taxes and threaten lawsuits or jail. They look and sound convincing, but they are trying to steal your money and your identity.

The IRS does NOT make initial contact with taxpayers by phone or email. Click the link below for tips from the IRS to help you avoid being a victim of a tax scam:

Scam Text Message: Debit Card Blocked

Members and non-members who have mobile numbers with a 608 area code are receiving scam text messages saying their Debit card is blocked. There is a link in the text to sign in to unlock, which takes them to a fake Altra mobile banking site.

If you receive one of these texts, DO NOT CLICK the link or enter any personal information. Never access any mobile financial site unless you are using the official app icon from the app you downloaded from iTunes or the Google Play Store.

Suspect Fraud?

Altra offers two Fraud Monitoring and Identity Theft Resolution programs for members:

Altra Secure ID – Free ID Theft Resolution
If you have an Altra checking account or credit card, you and your family have access to Altra Secure ID, a free identity management service powered by CyberScout™. This service is available for when a member has had an identity compromise. It does not provide pro-active monitoring. Learn more

Altra Secure ID Monitoring – 24/7 Fraud Monitoring & Protection
Consider adding additional protection with Altra Secure ID Monitoring, a comprehensive identity protection and management service powered by CyberScout™ Learn more about this subscription service

Altra will never contact you directly to verify any account information over the phone or through email. If you have any questions or concerns, please call us at 800-755-0055. If you receive an email purportedly from Altra that you feel is suspicious, please FORWARD that email to [email protected] to verify its authenticity.