Altra Secure ID Powered by CyberScout™

Identity Theft Resolution


Altra secure ID

Free Identity Protection Powered by CyberScout™

If you have an Altra checking account or credit card, you and your family* have access to Altra Secure ID, a free identity management service powered by CyberScout™.

If you've become a victim of identity theft or discover that you've lost your wallet, call Altra at 800-755-0055 and we’ll connect you to an advocate who can answer questions and help you through ID Theft resolution.

Your personal advocate will work with you from the first call you make to report the problem until the crisis is resolved. CyberScout™ will notify appropriate agencies, businesses, and institutions, and create a comprehensive case file for insurance companies and police. They’ll follow through on every aspect of the case until your identity has been restored.


Equifax Data Breach

Altra Secure ID Resources

Altra Secure ID Monitoring


Altra Fraud Information

Altra Federal Credit Union will never contact you to ask that you verify any account information over the phone or through email. If you have any questions or concerns, please call us at 800-755-0055. If you receive an email purportedly from Altra that you feel is suspicious, please FORWARD that email to info@altra.org to verify its authenticity.

*Identity protection services are available to a spouse and/or immediate family members under 26 years old who live in the household.