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Online Services
  Locations and Hours

Arkansas
Colorado
Kentucky
Minnesota
New Jersey
Tennessee
Texas
Wisconsin
Nationwide Shared Service Centers
Virtual Locations


  Arkansas (Central Time)
 
Ft. Smith Office
Altra Federal Credit Union c/o Trane • 4811 S. Zero Street, Fort Smith, AR 72903
Phone: 479-648-4383 or 800-755-0055
Fax: 479-648-4389
  Lobby Mon, Wed, Thurs, Fri: 8:30 a.m. to 4:00 p.m.
  Tuesday: 6:30 a.m. to 4:00 p.m.

Ft. Smith - Aire Systems Office
Altra Federal Credit Union c/o Aire Systems • 4811 S. Zero Street, Fort Smith, AR 72903
Phone: 479-648-7489 or 800-755-0055
Fax: 479-648-7496
  Lobby Mon, Wed, Fri: Noon to 4:00 p.m.

  Colorado (Mountain Time)
 
Pueblo Office
Altra Federal Credit Union c/o Trane • 101 William White Blvd, Pueblo, CO 81001

Phone: 719-585-3997 or 800-755-0055 • Fax: 719-585-4309
  Lobby Monday - Friday: 8:00 a.m. to 4:00 p.m.

Kentucky (Eastern Time)
Lexington Office
Altra Federal Credit Union c/o Trane • 1515 Mercer Road, Lexington, KY 40511
Phone: 859-259-2589 or 800-755-0055 • Fax: 606-288-2621
  Lobby Monday - Friday: 8:00 a.m. to 4:00 p.m.
Wednesday:
10:00 a.m. to 4:00 p.m
Thursday, Friday:
6:30 a.m. to 4:00 p.m.
 

Paintsville Office
Altra Federal Credit Union c/o American Standard
P.O. Box 910, Hwy 23 South., Paintsville, KY 41240
Phone: 606-788-1293 or 800-755-0055 • Fax: 606-788-1222
  Lobby Monday - Friday: 8:00 a.m. to 4:00 p.m.


Minnesota (Central Time)
La Crescent Office
205 N Chestnut St, La Crescent, MN 55947
Phone: 507-895-3700 or 800-755-0055
Fax: 507-895-3703
  Lobby

Mon, Tues, Thurs: 9:00 a.m. to 5:30 p.m.

  Wednesday:10:00 a.m. to 5:30 p.m.
  Friday: 9:00 a.m. to 6:00 p.m.
  Saturday: 8:00 a.m. to 12:00 p.m
  Drive-up Mon, Tues, Thurs: 7:30 a.m. to 5:30 p.m.
  Wednesday: 10:00 a.m. to 5:30 p.m
  Friday: 7:30 a.m. to 6:00 p.m.
  Saturday: 8:00 a.m. to Noon

Winona Office
526 Orrin St. Winona, MN 55987
Phone: 507-454-3365 or 800-755-0055
Fax: 507-452-5939
  Lobby Mon, Tues, Thurs, Fri: 9:00 a.m. to 5:30 p.m.
  Wednesday: 10:00 a.m. to 5:30 p.m.
  Drive-up Mon, Tues, Thurs, Fri: 7:30 a.m. to 5:30 p.m.
  Wednesday: 10:00 a.m. to 5:30 p.m.
  Saturday: 8:00 a.m. to Noon


New Jersey (Eastern Time)

Trenton Office
Altra Federal Credit Union c/o Trane • 2231 E. State St., Trenton, NJ 08619
Phone: 609-588-4214 or 800-755-0055 • Fax: 609-588-4212

  Lobby Monday - Friday: 7:30 a.m. to 3:30 p.m.

Tennessee (Central Time)
Clarksville - Madison St. Office
1600 Madison St., Clarksville, TN 37049
Phone: 931-552-3363 or 800-755-0055
Fax: 931-542-9018
  Lobby Mon, Tues, Thurs: 9:00 a.m. to 5:00 p.m.
  Wednesday: 10:00 a.m. to 5:00 p.m.
  Friday: 9:00 a.m. to 5:30 p.m.
  Drive-up Mon-Thurs: 8:00 a.m. to 5:00 p.m.
  Friday: 8:00 a.m. to 5:30 p.m
  Saturday: 8:00 a.m. to Noon

Clarksville - Stone Container Office
184 Stone Container Drive, Clarksville, TN 37040
Phone: 931-645-3802 or 800-755-0055
Fax: 931-920-6540
  Lobby Mon, Tues, Thurs: 9:00 a.m. to 5:00 p.m.
  Wednesday: 10:00 a.m. to 5:00 p.m.
  Friday: 9:00 a.m. to 5:30 p.m.
  Drive-up Mon-Thurs: 8:00 a.m. to 5:00 p.m.
  Friday: 7:00 a.m. to 5:30 p.m

Texas (Central Time)
Tyler - Troup Hwy. Office
5523 Troup Hwy. Tyler, TX 75707
Phone: 903-581-6091 or 800-755-0055
Fax: 903-581-9870
  Lobby Mon, Tues, Thurs, Fri: 9:00 a.m. to 5:00 p.m.
  Wednesday: 10:00 a.m. to 5:00 p.m.
  Drive-up Mon-Thurs: 8:00 a.m. to 5:30 p.m.
  Friday: 7:00 a.m. to 7:00 p.m
  Saturday: 8:00 a.m. to Noon

Tyler - Tyler Corners Office
3829 Hwy. 64 West, Tyler, TX 75701
Phone: 903-596-9009 or 800-755-0055 Fax: 903-596-0440
  Lobby Mon, Tues, Thurs, Fri: 9:00 a.m. to 5:30 p.m.
  Wednesday: 10:00 a.m. to 5:30 p.m.


Wisconsin (Central Time)
La Crosse - Losey Blvd. Office
2715 Losey Blvd. South, La Crosse, WI 54601
Phone: 608-787-4500 or 800-755-0055
Fax: 608-787-7106
  Lobby Monday-Thursday: 9:00 a.m. to 5:30 p.m.
  Friday: 9:00 a.m. to 6:00 p.m.
  Drive-up Monday-Thursday: 7:00 a.m. to 5:30 p.m.
  Friday: 7:00 a.m. to 6:30 p.m
  Saturday: 8:00 a.m. to Noon

La Crosse - Festival Foods Office
28 Copeland Ave, La Crosse, WI 54603
Phone: 608-787-4500 or 800-755-0055
Fax: 608-782-3131
  Lobby Monday-Friday: 9:00 a.m. to 7:00 p.m.
  Saturday: 9:00 a.m. to 4:00 p.m.
  Sunday: 10:00 a.m. to 3:00 p.m.

Onalaska Office
1807 East Main St., Onalaska, WI 54650
Phone: 608-787-4500 or 800-755-0055
Fax: 608-783-5650
  Lobby Monday-Thursday: 9:00 a.m. to 5:30 p.m.
  Friday: 9:00 a.m. to 6:00 p.m.
  Saturday: 8:00 a.m. to Noon
  Drive-up Monday-Thursday: 7:00 a.m. to 5:30 p.m.
  Friday: 7:00 a.m. to 6:30 p.m
  Saturday: 8:00 a.m. to Noon

Nationwide Shared Service Centers

Traveling? Moving South for the winter? Don't live near an Altra office? Altra is part of the Nationwide Credit Union Shared Service Center cooperative that operates "shared branches" all across the United States. Altra members can make a deposit, withdrawal, loan payment, and cash checks at any of the hundreds of Credit Union Shared Service Centers nationwide.

Click here to find the location nearest you.

You'll be asked to present a photo I.D. and your account number for all transactions. For security reasons, if you have a password or restrictions on your account, you will not be able to use the Service Centers.



Virtual Locations
Access 24 Free Online Banking
  Click Online Banking on our home page to view account balances, make transfers, set up regular recurring transfers, and make loan payments using the same PIN you use for the Call 24 system. Your User ID is your Altra account number. If you don't have a CALL 24 PIN, or have forgotten it, please call us during business hours and we can reset it for you.

Access 24 Free Bill Pay
  To use the optional Access 24 Bill Pay system, click on the Bill Pay tab in the Online Banking system. The Access 24 Bill Pay system lets you specify who to pay, the amount, the date the payment is due, and whether you want it to be a one-time or a recurring payment. You can send payments to any U.S. company or individual. All payments are deducted from your Altra checking account on the processing date specified.

Call 24 Free Telephone Banking
  Call 24 is Altra's free Telephone account access system. You can access your account, make transfers or loan payments 24 hours a day, 7 days a week. You can even set up cross-account transfers to deposit money into a child or spouse's account. To set up your PIN, stop in or call 800-755-0055.

Call Center
  Real Altra Member Service Reps are available seven days a week from 7:30 a.m. to 6:00 p.m. Central Time. Call 800-755-0055 to open a new account, transfer funds, receive account information and more.

24-Hour Lending Center
  Call 800-755-0055 and apply for a loan or credit card 24 hours a day, 7 days a week. Please have your social security number and your monthly income available (and your spouse's if applicable).

Online Loan Application
  Click on the "Apply for a Loan" button on Altra's home page under online services to use our secure loan application to apply for a vehicle or personal loan or a credit card. Just fill in the blanks and click to submit. You'll receive an immediate e-mail response.

E-mail
  General membership info: info@altra.org
Consumer loan info: lending@altra.org
Mortgage loan info: mortgage@altra.org
Automatic payments/ACH/EFT: payroll@altra.org