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  Identity Theft 911 

   Be smart instead of just scared.
 

Identity theft, the nation’s fastest-growing crime, can have a devastating effect on victims. That’s why we offer the nation’s premier identity theft resolution to members with Altra Checking Accounts or Credit Cards.

If you have an Altra Checking Account or an Altra Credit Card, you and the other members of your household are covered by Identity Theft 911, America’s leading identity theft resolution company.


To learn more about protecting your identity, read an informative monthly newsletter, or learn about the latest scams, go to the identity theft resource site now.

If you’ve been a victim of identity theft, or even had a lost or stolen wallet, call an Altra Member Service Representative at 608-787-4500 or 800-755-0055 to be transferred to an Identity Theft 911 personal advocate.

Your personal advocate will work with you from the first call you make to report the problem until the crisis is resolved. Identity Theft 911 will notify appropriate agencies, businesses, and institutions, and create a comprehensive case file for insurance companies and police. They’ll follow through on every aspect of the case until your identity has been restored.

Identity Theft 911 provides:

  • A personal advocate who works with you, or your other household members, one-on-one, start-to-finish, to restore your identity
  • Proactive assistance for victims of wallet or purse theft
  • Unlimited access to the Identity Theft 911 toll-free number
  • Systematic notification of credit bureaus, creditors and collectors, government agencies, and all other relevant parties
  • Preparation and coordination of all notification materials and communications needed
  • Comprehensive case file creation to assist law enforcement and insurance
  • A full year of weekly credit monitoring from TrueCredit (a TransUnion company)
  • A full year of myFICO Identity Theft Security fraud monitoring for victims of true identity theft
  • Optional credit file freezes in states where available
  • Interface with state identity theft passport programs where available
  • A full year of threat alerts, proactive tips, education, and follow-up calls to avoid recurrence