| |
Altra is part of the Credit Card Connection registry
|
|
| |
Altra's credit card program has been accepted into the Credit Card Connection registry after receiving 4 out of 5 in the
5 Star Rating System. The core functionality of the registry is to help American consumers locate fair and ethical credit card programs. The following information was utilized to validate the fairness of Altra's credit card program:
- Fixed or Variable Rates Less Than 18%
- No Penalty Rate
- No Balance Transfer Fees
- No Annual Fee
- Late Fees Less Than $25
|
| |
Altra
Student Visa |
|
| |
Just starting out? We designed our Student Visa just for you. We'll help you with the basics, the pitfalls and the advantages so you can build good credit and learn to manage your account responsibly. We offer a low interest rate and credit limit, cash incentives for paying bills on time, and reward points you can redeem for a discount on a future auto loan. Parents can even monitor your card online to help you stay on track.
Compare Benefits
Rates
Student
Card Application
|
| |
FREE
CU Rewards Program |
|
| |
All
Altra Credit Cards are automatically set up with
free CU Rewards. Each time you make a purchase with
your card, you’ll earn one Reward Point for each
dollar of purchases. You can redeem your Points for
merchandise, car rentals, hotel stays, roundtrip airfare
and more.
Program details
CURewards merchandise redemption form
Reward
Point Redemption Levels |
2,500
points |
Merchandise
Awards |
6,250 points |
Free Car
Rental |
6,500
points |
$40
Restaurant or Retail Gift Card |
15,000
points |
Free
Hotel Stay |
30,000
points |
Free
Round Trip Airfare |
33,000
points |
Free
Cruise Package |
|
Airline
tickets are available for round-trip coach
flights to virtually anywhere in the world.
A 21-day advance purchase is required and some
blackout dates may apply. Additional travel
awards such as car rentals, hotel stays and
cruises are available. Points from other credit
card or frequent flyer programs cannot be combined
with CU Rewards Points. |
| |
Verified
by Visa – Free Online Identity Protection
|
|
| |
Enjoy added security for online Visa card purchases.
Through a secure authentication process, your identity
is protected and confirmed with a personal password
each time you make a purchase at a participating online
merchant. Click
Here to register your card. |
| Identity Theft 911
|
|
If you have an Altra Credit
Card or Altra Checking account , you and the other members of your household are automatically covered
by Identity Theft 911, America’s leading identity
theft resolution company.
If
you’ve been a victim of identity theft or
even a stolen wallet, call Altra at 800-755-0055.
You'll be transferred to an Identity Theft 911 personal advocate who will work with you from the first
call you make to report the problem until the crisis
is resolved. Identity Theft 911 will notify appropriate
agencies, businesses, and institutions, and create a
comprehensive case file for insurance companies and police.
They’ll follow through on every aspect of the case
until your identity has been restored. Learn more. |
| Falcon
Fraud Protection
|
|
You
can be confident knowing your Altra Visa account
is protected by the most advanced fraud protection
available in the credit card industry today. Fraudulent
activity can often be identified and stopped before
you’re even aware of it. |
| |
MasterCard
SecureCode
|
|
| |
Shop
securely with MasterCard SecureCode, an online security
service to guard you
against unauthorized use of your MasterCard card
while shopping online at participating merchants.
Once enrolled in this service, you'll have added
confidence knowing that MasterCard SecureCode performs
an extra authentication step to protect your account
from unauthorized users online. Click
Here to register
your card. |
| Free
Online Credit Card eStatement |
|
Altra Credit Card holders can register to receive free online Credit Card eStatements through Access 24 Online Banking. To sign on, log into Online Banking and choose the Credit Card button on the top of the page. Follow the screen instructions for setting up online access to your credit card and eStatement enrollment.
Important notice for Online Banking Users
Members who use Altra’s Free Access 24 Online Banking will automatically receive their Altra Credit Card statement electronically. Paper statements will not be mailed to online banking users after November 2009. If you have any questions, please call 800-755-0055 Monday-Friday from 7:30 a.m. to 6:00 p.m. CT.
|
| Credit
Card Payment Options |
|
Free Pay-My-Bill
Sign in to Access 24 Online Banking, click the Credit Card button at the top of the screen and choose Pay-My-Bill. If you transfer your payment from an Altra account by 6 p.m. C.T. your payment will post the NEXT business day. This is the fastest payment method!
Free Access 24 Online Banking
Sign in to Online Banking and select Funds Transfer at the top of the screen. Transfer a payment from an Altra account to your Altra Credit Card and payment will post within two business days.
Free Call 24
Dial 800-755-0055 and follow the voice prompt to transfer a payment from an Altra account to your credit card by phone. Your payment will post within two business days.
Payment by Mail |
Visa
PO BOX 660348
Dallas, TX 75266-0348 |
Master
Card
PO BOX 660348
Dallas, TX 75266-0348 |
Overnight payments can continue
to be directed to:
Payment Processing
560 Carillon Parkway, St. Petersburg, FL 33716 |
|
| Travel Alert |
|
Altra Federal Credit Union, OFAC, and PSCU will block the usage of Visa Credit and /or Debit cards in countries where the probability of fraud is extremely high, or where an unprecedented number of fraudulent transactions have originated. If you will
be traveling internationally and want to find out if you
are able to use your Credit Card or Debit Card at
your destination, please call Altra at 800-755-0055
As of 01/01/2010, Credit Card or Debit Card transactions (Purchases,
Cash Advances, and ATM Withdrawals) have been blocked in the following countries:
|
Visa Credit Card
Cuba
Burma
Iran
Romania
Malaysia
|
Visa Debit Card
Cuba
Burma
Iran
Romania
Malaysia
Brazil
Ukraine
Russia
Bulgaria
|
|
| Frequently
Asked Questions |
|
How do I add a Joint Cardholder?
To add another person to your Altra Credit Card account,
please fill out a separate credit card application and include your Altra Credit Card account
number.
How do I request an increase in my credit limit?
Print and fill out our Credit Card Change form or call 800-755-0055.
|
| |
Replacement Altra Visa Credit Card tips
|
|
| |
Enroll your new Card - To enroll your new Altra Credit Card for the online system, sign in to Access 24 Online Banking, click the black Credit Card tab, then select Online Services and Add New Card. You will be asked to enter your new Card number and your billing zip code. After your card is validated, you can set up eStatements, Pay-My-Bill and free CURewards.
Pay-My-Bill - If you are using Pay-My-Bill for the first time, please note that your Altra savings account has been set up as the default payment account. We recommend that you use your Altra Checking account to avoid having payments denied due to excessive savings withdrawals.
To avoid late fees when making a Pay-My-Bill online payment, please verify you are making the payment to the new Card number. The system will not process a payment to your old Card number.
eStatements - Visit www.altra.org, click Online Services then click Enroll in eStatements.
CURewards - Click the CURewards logo on the Recent Activity page, and then click the CURewards catalog link. A new window will open and you will be asked to create a new profile for your new Card.
Remove your old Card - Your old card will automatically be closed 30 days after the new Card number was issued, even if you do not activate the new Card. After you have activated the new Card, we recommend that you click Online Services then click Remove Card to remove your old Card number from the system. Please print or download any history for the old Credit Card before removing it because your old Card history will also be removed.
Finally, if your old Credit Card is set up as for any automatic bill pay item, payroll deduction payments, or as overdraft protection, please contact Altra or the merchant to update your records with the new account number. It may be helpful to check past statements to identify all automatic payments or debits. If you have questions, please call us at 800-755-0055. |
| Contact
Numbers |
|
24
- Hour Credit Card Customer Service
|
800-654-7728 |
| Lost/Stolen Altra Credit Cards |
800-654-7728 |
Lost/Stolen
Altra Check or Cash Card
|
888-918-7722 |
| Activate
your Credit Card |
800-527-7728 |
| Activate
your Check or Cash Card |
866-985-2273 |
| Credit Card Insurance |
800-445-6500 |
Redeem CU Rewards points (Merchandise)
|
CURewards.com |
| Montrose Travel (CURewards Travel) |
800-900-6160 |
|
| Credit
Card Forms |
|
|
Apply
for an Altra credit card |
| Student
Card App |
Apply
for an Altra student card |
| Business Credit Card App |
Apply for an Altra Business credit card |
|
Transfer
your credit card balance to an Altra card |
|
Request
a cash advance from an Altra credit card |
|
Request
a credit limit increase or change account
terms |
| CURewards redemption form |
Merchandise redemption form for CU Rewards program |
|
Set
up automatic payment on your Altra credit
card |
|
Request
to file a cardholder dispute |
|
Need
a Personal Financial Statement? Fill out
this form |
|
|