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Visa discounts


  Altra is part of the Credit Card Connection registry
  Altra's credit card program has been accepted into the Credit Card Connection registry after receiving 4 out of 5 in the 5 Star Rating System. The core functionality of the registry is to help American consumers locate fair and ethical credit card programs. The following information was utilized to validate the fairness of Altra's credit card program:
  • Fixed or Variable Rates Less Than 18%
  • No Penalty Rate
  • No Balance Transfer Fees
  • No Annual Fee
  • Late Fees Less Than $25

 
Credit card info, options, and benefits
Free Bill Payment options Visa Gold Card Benefits


  Altra Platinum, Gold, and Classic Visa
  Our credit card program offers no annual fee, 3% minimum payment requirement, Free Rewards Program, Free Identity Theft 911 Protection, and the friendly, personal attention you won’t get from one of the big card companies.

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Rates
Credit Card Application
www.creditcardconnection.org

  Altra Student Visa
 

Just starting out? We designed our Student Visa just for you. We'll help you with the basics, the pitfalls and the advantages so you can build good credit and learn to manage your account responsibly. We offer a low interest rate and credit limit, cash incentives for paying bills on time, and reward points you can redeem for a discount on a future auto loan. Parents can even monitor your card online to help you stay on track.

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Rates

Student Card Application


  FREE CU Rewards Program
 

All Altra Credit Cards are automatically set up with free CU Rewards. Each time you make a purchase with your card, you’ll earn one Reward Point for each dollar of purchases. You can redeem your Points for merchandise, car rentals, hotel stays, roundtrip airfare and more.

Program details
CURewards merchandise redemption form

Reward Point Redemption Levels
2,500 points
Merchandise Awards
6,250 points
Free Car Rental
6,500 points
$40 Restaurant or Retail Gift Card
15,000 points
Free Hotel Stay
30,000 points
Free Round Trip Airfare
33,000 points
Free Cruise Package
Airline tickets are available for round-trip coach flights to virtually anywhere in the world. A 21-day advance purchase is required and some blackout dates may apply. Additional travel awards such as car rentals, hotel stays and cruises are available. Points from other credit card or frequent flyer programs cannot be combined with CU Rewards Points.

 
 Verified by Visa – Free Online Identity Protection
 

Enjoy added security for online Visa card purchases. Through a secure authentication process, your identity is protected and confirmed with a personal password each time you make a purchase at a participating online merchant. Click Here to register your card.


Identity Theft 911

If you have an Altra Credit Card or Altra Checking account , you and the other members of your household are automatically covered by Identity Theft 911, America’s leading identity theft resolution company.

If you’ve been a victim of identity theft or even a stolen wallet, call Altra at 800-755-0055.
You'll be transferred to an Identity Theft 911 personal advocate who
will work with you from the first call you make to report the problem until the crisis is resolved. Identity Theft 911 will notify appropriate agencies, businesses, and institutions, and create a comprehensive case file for insurance companies and police. They’ll follow through on every aspect of the case until your identity has been restored. Learn more.


Falcon Fraud Protection

You can be confident knowing your Altra Visa account is protected by the most advanced fraud protection available in the credit card industry today. Fraudulent activity can often be identified and stopped before you’re even aware of it.


  MasterCard SecureCode
 

Shop securely with MasterCard SecureCode, an online security service to guard you against unauthorized use of your MasterCard card while shopping online at participating merchants. Once enrolled in this service, you'll have added confidence knowing that MasterCard SecureCode performs an extra authentication step to protect your account from unauthorized users online. Click Here to register your card.


Free Online Credit Card eStatement

Altra Credit Card holders can register to receive free online Credit Card eStatements through Access 24 Online Banking. To sign on, log into Online Banking and choose the Credit Card button on the top of the page. Follow the screen instructions for setting up online access to your credit card and eStatement enrollment.

Important notice for Online Banking Users
Members who use Altra’s Free Access 24 Online Banking will automatically receive their Altra Credit Card statement electronically. Paper statements will not be mailed to online banking users after November 2009. If you have any questions, please call 800-755-0055 Monday-Friday from 7:30 a.m. to 6:00 p.m. CT.


Credit Card Payment Options

Free Pay-My-Bill
Sign in to Access 24 Online Banking, click the Credit Card button at the top of the screen and choose Pay-My-Bill. If you transfer your payment from an Altra account by 6 p.m. C.T. your payment will post the NEXT business day. This is the fastest payment method!

Free Access 24 Online Banking
Sign in to Online Banking and select Funds Transfer at the top of the screen. Transfer a payment from an Altra account to your Altra Credit Card and payment will post within two business days.

Free Call 24
Dial 800-755-0055 and follow the voice prompt to transfer a payment from an Altra account to your credit card by phone. Your payment will post within two business days.

Payment by Mail
Visa
PO BOX 660348
Dallas, TX 75266-0348
Master Card
PO BOX 660348
Dallas, TX 75266-0348
Overnight payments can continue to be directed to:
Payment Processing
560 Carillon Parkway, St. Petersburg, FL 33716

Travel Alert

Altra Federal Credit Union, OFAC, and PSCU will block the usage of Visa Credit and /or Debit cards in countries where the probability of fraud is extremely high, or where an unprecedented number of fraudulent transactions have originated. If you will be traveling internationally and want to find out if you are able to use your Credit Card or Debit Card at your destination, please call Altra at 800-755-0055

As of 01/01/2010, Credit Card or Debit Card transactions (Purchases, Cash Advances, and ATM Withdrawals) have been blocked in the following countries:

Visa Credit Card
Cuba
Burma
Iran
Romania
Malaysia


Visa Debit Card
Cuba
Burma
Iran
Romania
Malaysia
Brazil
Ukraine
Russia
Bulgaria
 

Frequently Asked Questions

How do I add a Joint Cardholder?
To add another person to your Altra Credit Card account, please fill out a separate credit card application and include your Altra Credit Card account number.

How do I request an increase in my credit limit?
Print and fill out our Credit Card Change form or call 800-755-0055.


  Replacement Altra Visa Credit Card tips
 

Enroll your new Card - To enroll your new Altra Credit Card for the online system, sign in to Access 24 Online Banking, click the black Credit Card tab, then select Online Services and Add New Card. You will be asked to enter your new Card number and your billing zip code. After your card is validated, you can set up eStatements, Pay-My-Bill and free CURewards.

Pay-My-Bill - If you are using Pay-My-Bill for the first time, please note that your Altra savings account has been set up as the default payment account. We recommend that you use your Altra Checking account to avoid having payments denied due to excessive savings withdrawals.

To avoid late fees when making a Pay-My-Bill online payment, please verify you are making the payment to the new Card number. The system will not process a payment to your old Card number.

eStatements - Visit www.altra.org, click Online Services then click Enroll in eStatements.

CURewards - Click the CURewards logo on the Recent Activity page, and then click the CURewards catalog link. A new window will open and you will be asked to create a new profile for your new Card.

Remove your old Card - Your old card will automatically be closed 30 days after the new Card number was issued, even if you do not activate the new Card. After you have activated the new Card, we recommend that you click Online Services then click Remove Card to remove your old Card number from the system. Please print or download any history for the old Credit Card before removing it because your old Card history will also be removed.

Finally, if your old Credit Card is set up as for any automatic bill pay item, payroll deduction payments, or as overdraft protection, please contact Altra or the merchant to update your records with the new account number. It may be helpful to check past statements to identify all automatic payments or debits. If you have questions, please call us at 800-755-0055.


Contact Numbers
24 - Hour Credit Card Customer Service
800-654-7728
Lost/Stolen Altra Credit Cards 800-654-7728
Lost/Stolen Altra Check or Cash Card
888-918-7722
Activate your Credit Card 800-527-7728
Activate your Check or Cash Card 866-985-2273
Credit Card Insurance 800-445-6500
Redeem CU Rewards points (Merchandise)
CURewards.com
Montrose Travel (CURewards Travel) 800-900-6160



Credit Card Forms

 Apply for an Altra credit card
Student Card App  Apply for an Altra student card
Business Credit Card App  Apply for an Altra Business credit card
 Transfer your credit card balance to an Altra card
 Request a cash advance from an Altra credit card
 Request a credit limit increase or change account terms
CURewards redemption form Merchandise redemption form for CU Rewards program
 Set up automatic payment on your Altra credit card
 Request to file a cardholder dispute
 Need a Personal Financial Statement? Fill out this form