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Altra offers exceptional benefits with our Visa and MasterCard credit cards, and friendly, personal service from real Altra employees 24 hours a day.

Altra Student Visa
Verified by Visa purchase protection
Free Identity Theft 911 protection
Free Falcon Fraud Protection
MasterCard Secure Code
Free Convenience Checks
Free Estatements
Free Bill Payment options
FAQ
BALANCE Financial Tools
Replacement Card tips
Contact us
Card Application & Forms

  Altra Platinum, Gold, and Classic Visa
 

In addition to a great rate, our credit cards offer no annual fee, 2% minimum payment requirement, Free Rewards Program, Free Identity Theft 911 Protection, and the friendly, personal attention you won’t get from one of the big card companies.

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  Altra Student Visa
 

Just starting out? We designed our Student Visa just for you. We'll help you with the basics, the pitfalls and the advantages so you can build good credit and learn to manage your account responsibly. We offer a low interest rate and credit limit, cash incentives for paying bills on time, and reward points you can redeem for a discount on a future auto loan. Parents can even monitor your card online to help you stay on track.

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Student Card Application


  FREE CU Rewards Program
 

All Altra Credit Cards are automatically set up with free CU Rewards. Each time you make a purchase with your card, you’ll earn one Reward Point for each dollar of purchases. You can redeem your Points for merchandise, car rentals, hotel stays, roundtrip airfare and more.
Visit CURewards.com for complete details.

Airline tickets are available for round-trip coach flights to virtually anywhere in the world. A 21-day advance purchase is required and some blackout dates may apply. Additional travel awards such as car rentals, hotel stays and cruises are available. Points from other credit card or frequent flyer programs cannot be combined with CU Rewards Points.

Reward Point Redemption Levels
2,500 points
Merchandise Awards
6,250 points
Free Car Rental
6,500 points
$40 Restaurant or Retail Gift Card
15,000 points
Free Hotel Stay
30,000 points
Free Round Trip Airfare
33,000 points
Free Cruise Package

 
VVerified by Visa – Free Online Identity Protection
 

Enjoy added security for online Visa card purchases. Through a secure authentication process, your identity is protected and confirmed with a personal password each time you make a purchase at a participating online merchant. Click Here to register your card.


Identity Theft 911

If you have an Altra Credit Card or Altra Checking account , you and the other members of your household are automatically covered by Identity Theft 911, America’s leading identity theft resolution company.

If you’ve been a victim of identity theft, or even had a lost or stolen wallet, call Altra at 800-755-0055. You'll be transferred to an Identity Theft 911 personal advocate who will work with you from the first call you make to report the problem until the crisis is resolved. Identity Theft 911 will notify appropriate agencies, businesses, and institutions, and create a comprehensive case file for insurance companies and police. They’ll follow through on every aspect of the case until your identity has been restored. Learn more.


Falcon Fraud Protection

You can be confident knowing your Altra Visa account is protected by the most advanced fraud protection available in the credit card industry today. Fraudulent activity can often be identified and stopped before you’re even aware of it.


  MasterCard SecureCode
 

Shop securely with MasterCard SecureCode, an online security service to guard you against unauthorized use of your MasterCard card while shopping online at participating merchants. Once enrolled in this service, you'll have added confidence knowing that MasterCard SecureCode performs an extra authentication step to protect your account from unauthorized users online. Click Here to register your card.


Free Convenience Checks

An easy way to pay off higher-interest debt, transfer balances to your Altra credit card, make purchases where credit cards are not accepted, or give a cash gift. Convenience Checks are considered a cash advance. Call 800-755-0055 to request checks or for more details.


Free Online Credit Card Statement

An up-to-the-minute view of your Altra Credit Card statement. View recent charges, current balance, available credit, minimum payment due, total Reward Points earned, and more. You can also securely view the previous three months' statements.


Credit Card Payment Options

Online payments
Make your Altra credit card payment online from your Altra checking or savings account anytime, for any amount. Submit payment online before 6 p.m. Central Time and it will post the next business day. Payment must come from an Altra checking or savings account to use the online payment system.

Telephone payments
Transfer payment from any Altra account to your Altra credit card anytime, for any amount. Make your payment by phone before 4 p.m. Central Time and it will post the second business day. Call 608-787-4500 or 800-755-0055 and press 1 to access Call 24, then press 4 and follow the instructions.

Automatic payments
Set up an automatic transfer from any account each month - you choose the total amount, a set dollar amount, or the minimum payment.

Access 24 Bill Pay
Use our free Access 24 Online Banking and Bill Pay system to make your payments. It’s the perfect solution for the busy member - you can schedule a payment for any day and any amount, then forget it!

Pay by mail
Of course, you can always mail in your payment in the envelope provided.

Payment Addresses
Visa
PO BOX 660348
Dallas, TX 75266-0348
Master Card
PO BOX 660348
Dallas, TX 75266-0348
Overnight payments can continue to be directed to:
Payment Processing
560 Carillon Parkway, St. Petersburg, FL 33716

Frequently Asked Questions

How do I add a Joint Cardholder?
To add another person to your Altra Credit Card account, please fill out a separate credit card application and include your Altra Credit Card account number.

How do I request an increase in my credit limit?
Either print the Credit Card Change form shown below, or call 800-755-0055.


Travelers Alert
Due to an unprecedented number of fraudulent Credit and Check Card transactions originating
in Russia, Romania, Ukraine, Bulgaria, Brazil and Malaysia, Altra does not allow purchases or
ATM withdrawals in those countries.


  Replacement Altra Visa Credit Card tips
 
  • Enroll your new Card - To enroll your new Altra Credit Card for the online system, sign in to Access 24 Online Banking, click the black Credit Card tab, then select Online Services and Add New Card. You will be asked to enter your new Card number and your billing zip code. After your card is validated, you can set up eStatements, Pay-My-Bill and free CURewards.

  • Pay-My-Bill - If you are using Pay-My-Bill for the first time, please note that your Altra savings account has been set up as the default payment account. We recommend that you use your Altra Checking account to avoid having payments denied due to excessive savings withdrawals.

  • To avoid late fees when making a Pay-My-Bill online payment, please verify you are making the payment to the new Card number. The system will not process a payment to your old Card number.

  • eStatements - Visit www.altra.org, click Online Services then click Enroll in eStatements.

  • CURewards - Click the CURewards logo on the Recent Activity page, and then click the CURewards catalog link. A new window will open and you will be asked to create a new profile for your new Card.

  • Remove your old Card - Your old card will automatically be closed 30 days after the new Card number was issued, even if you do not activate the new Card. After you have activated the new Card, we recommend that you click Online Services then click Remove Card to remove your old Card number from the system. Please print or download any history for the old Credit Card before removing it because your old Card history will also be removed.

Finally, if your old Credit Card is set up as for any automatic bill pay item, payroll deduction payments, or as overdraft protection, please contact Altra or the merchant to update your records with the new account number. It may be helpful to check past statements to identify all automatic payments or debits. If you have questions, please call us at 800-755-0055.


Contact Numbers
24 - Hour Credit Card Customer Service
800-654-7728
Lost/Stolen Altra Credit Cards 800-654-7728
Lost/Stolen Altra Check or Cash Card
888-918-7722
Activate your Credit Card 800-527-7728
Activate your Check or Cash Card 866-985-2273
Credit Card Insurance 800-445-6500
Redeem CU Rewards points (Merchandise)
CURewards.com
Montrose Travel (CURewards Travel) 800-900-6160



Credit Card Forms
Download the form you need and return to Altra in person, by mail or fax.

 Apply for an Altra credit card.
 Apply for an Altra student card.
Business Credit Card App  Apply for an Altra Business credit card.
 Transfer your credit card balance to an Altra card.
 Request a cash advance from an Altra credit card.
 Request a credit limit increase or change your account terms.
 Set up automatic payment on your Altra credit card.
 Request to file a cardholder dispute.
 Need an Individual Financial Statement? Fill out this form.