Altra offers exceptional benefits with our Visa and MasterCard credit cards, and friendly, personal service from real Altra employees 24 hours a day.
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Altra
Platinum, Gold, and Classic Visa
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In addition to a great rate, our credit cards offer no annual fee, 2% minimum payment requirement, Free Rewards Program, Free Identity Theft 911 Protection, and the friendly, personal attention you won’t get from one of the big card companies.
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Rates
Credit
Card Application
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Altra
Student Visa |
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Just starting out? We designed our Student Visa just for you. We'll help you with the basics, the pitfalls and the advantages so you can build good credit and learn to manage your account responsibly. We offer a low interest rate and credit limit, cash incentives for paying bills on time, and reward points you can redeem for a discount on a future auto loan. Parents can even monitor your card online to help you stay on track.
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Rates
Student
Card Application
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FREE
CU Rewards Program
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All
Altra Credit Cards are automatically set up with
free CU Rewards. Each time you make a purchase with
your card, you’ll earn one Reward Point for each
dollar of purchases. You can redeem your Points for
merchandise, car rentals, hotel stays, roundtrip airfare
and more.
Visit CURewards.com for complete details.
Airline
tickets are available for round-trip coach
flights to virtually anywhere in the world.
A 21-day advance purchase is required and some
blackout dates may apply. Additional travel
awards such as car rentals, hotel stays and
cruises are available. Points from other credit
card or frequent flyer programs cannot be combined
with CU Rewards Points.
Reward
Point Redemption Levels |
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2,500
points |
Merchandise
Awards |
6,250 points |
Free Car
Rental |
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6,500
points |
$40
Restaurant or Retail Gift Card |
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15,000
points |
Free
Hotel Stay |
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30,000
points |
Free
Round Trip Airfare |
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33,000
points |
Free
Cruise Package |
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VVerified
by Visa – Free Online Identity Protection
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Enjoy added security for online Visa card purchases.
Through a secure authentication process, your identity
is protected and confirmed with a personal password
each time you make a purchase at a participating online
merchant. Click
Here to register your card. |
| Identity Theft 911
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If you have an Altra Credit
Card or Altra Checking account , you and the other members of your household are automatically covered
by Identity Theft 911, America’s leading identity
theft resolution company.
If
you’ve been a victim of identity theft, or
even had a lost or stolen wallet, call Altra at 800-755-0055. You'll be transferred to an Identity Theft 911 personal advocate who will work with you from the first
call you make to report the problem until the crisis
is resolved. Identity Theft 911 will notify appropriate
agencies, businesses, and institutions, and create a
comprehensive case file for insurance companies and police.
They’ll follow through on every aspect of the case
until your identity has been restored. Learn more. |
| Falcon
Fraud Protection
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You
can be confident knowing your Altra Visa account
is protected by the most advanced fraud protection
available in the credit card industry today. Fraudulent
activity can often be identified and stopped before
you’re even aware of it. |
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MasterCard
SecureCode
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Shop
securely with MasterCard SecureCode, an online security
service to guard you
against unauthorized use of your MasterCard card
while shopping online at participating merchants.
Once enrolled in this service, you'll have added
confidence knowing that MasterCard SecureCode performs
an extra authentication step to protect your account
from unauthorized users online. Click
Here to register
your card.
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| Free
Convenience Checks |
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An
easy way to pay off higher-interest debt, transfer
balances to your Altra credit card, make purchases
where credit cards are not accepted, or give a
cash gift.
Convenience Checks are considered a cash advance. Call
800-755-0055 to request checks or for
more details.
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| Free
Online Credit Card Statement |
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An
up-to-the-minute view of your Altra Credit Card
statement. View
recent charges, current balance, available
credit, minimum payment due, total Reward Points earned,
and more. You can also securely view the previous three
months' statements.
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| Credit
Card Payment Options |
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Online
payments
Make your Altra credit card payment online from your
Altra checking or savings account anytime, for
any amount. Submit payment online before 6 p.m. Central
Time
and it will
post the next business day. Payment must come
from an Altra checking or savings account to use
the online payment system.
Telephone payments
Transfer payment from any Altra account to your Altra
credit card anytime, for any amount. Make your
payment by phone before 4 p.m. Central Time
and it will post the second business day. Call
608-787-4500
or 800-755-0055 and press 1 to access Call
24, then press 4 and follow the instructions.
Automatic payments
Set up an automatic transfer from any account each
month - you choose the total amount, a
set dollar amount, or the minimum payment.
Access 24 Bill Pay
Use our free Access 24 Online Banking and Bill Pay
system to make your payments. It’s the
perfect solution for the busy member - you
can schedule
a payment for any day and any amount, then
forget it!
Pay
by mail
Of course, you can always mail in your payment in
the envelope provided.
Payment Addresses |
Visa
PO BOX 660348
Dallas, TX 75266-0348 |
Master
Card
PO BOX 660348
Dallas, TX 75266-0348 |
Overnight payments can continue
to be directed to:
Payment Processing
560 Carillon Parkway, St. Petersburg, FL 33716 |
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| Frequently
Asked Questions |
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How do I add a Joint Cardholder?
To add another person to your Altra Credit Card account,
please fill out a separate credit card application
and include your Altra Credit Card account
number.
How do I request an increase in my credit limit?
Either print the Credit Card Change form shown below,
or call 800-755-0055.
Travelers Alert
Due to an unprecedented number of fraudulent Credit and Check Card transactions originating
in Russia, Romania, Ukraine, Bulgaria, Brazil and Malaysia, Altra does not allow purchases or
ATM withdrawals in those countries. |
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Replacement Altra Visa Credit Card tips
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- Enroll your new Card - To enroll your new Altra Credit Card for the online system, sign in to Access 24 Online Banking, click the black Credit Card tab, then select Online Services and Add New Card. You will be asked to enter your new Card number and your billing zip code. After your card is validated, you can set up eStatements, Pay-My-Bill and free CURewards.
- Pay-My-Bill - If you are using Pay-My-Bill for the first time, please note that your Altra savings account has been set up as the default payment account. We recommend that you use your Altra Checking account to avoid having payments denied due to excessive savings withdrawals.
- To avoid late fees when making a Pay-My-Bill online payment, please verify you are making the payment to the new Card number. The system will not process a payment to your old Card number.
- eStatements - Visit www.altra.org, click Online Services then click Enroll in eStatements.
- CURewards - Click the CURewards logo on the Recent Activity page, and then click the CURewards catalog link. A new window will open and you will be asked to create a new profile for your new Card.
- Remove your old Card - Your old card will automatically be closed 30 days after the new Card number was issued, even if you do not activate the new Card. After you have activated the new Card, we recommend that you click Online Services then click Remove Card to remove your old Card number from the system. Please print or download any history for the old Credit Card before removing it because your old Card history will also be removed.
Finally, if your old Credit Card is set up as for any automatic bill pay item, payroll deduction payments, or as overdraft protection, please contact Altra or the merchant to update your records with the new account number. It may be helpful to check past statements to identify all automatic payments or debits. If you have questions, please call us at 800-755-0055. |
| Contact
Numbers |
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24
- Hour Credit Card Customer Service
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800-654-7728 |
| Lost/Stolen Altra Credit Cards |
800-654-7728 |
Lost/Stolen
Altra Check or Cash Card
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888-918-7722 |
| Activate
your Credit Card |
800-527-7728 |
| Activate
your Check or Cash Card |
866-985-2273 |
| Credit Card Insurance |
800-445-6500 |
Redeem CU Rewards points (Merchandise)
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CURewards.com |
| Montrose Travel (CURewards Travel) |
800-900-6160 |
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| Credit
Card Forms |
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Download the form you need and return to Altra in person, by mail or
fax.
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Apply
for an Altra credit card. |
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Apply
for an Altra student card. |
| Business Credit Card App |
Apply for an Altra Business credit card. |
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Transfer
your credit card balance to an Altra card. |
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Request
a cash advance from an Altra credit card. |
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Request
a credit limit increase or change your account
terms. |
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Set
up automatic payment on your Altra credit
card. |
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Request
to file a cardholder dispute. |
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Need
an Individual Financial Statement? Fill out
this form. |
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